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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Beatrice Bienaime

Beatrice Bienaime

October 4, 2026

5  out of  5
rating by Beatrice Bienaime
"Very good experience and clear and quick response from my agent."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Menlo Park to know you had such a great experience with us. "
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Keith Geeslin

October 2, 2026

5  out of  5
rating by Keith Geeslin
"We had a leak in an interior wall that went undetected until it created a lot of water damage in 3 rooms of our house. We had no experience making homeowners claims so turned to our agent (Bob Anderson) for help. Bob and his team coached us on the claims process and, most importantly, spent considerable time with the claims side of State Farm making the case for us. Our costs ex-deductible were covered in full, in large part because Bob and his team were responsive and went to bat for us. I've been using Bob Anderson's office for our family's auto, home and liability insurance needs for three decades. They have been great partners and I would recommend them to anyone looking for a great insurance relationship."
We responded:
"Thank you Keith for your sterling review. It's been our pleasure to serve you for these past decades. As you experienced with Erin, things go a lot smoother when Erin is on the front line working with our claims partners. I'm grateful for dedicated team members like Erin caring for our valued clients. Have agreat summer!"
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elizabeth stovall

October 1, 2026

5  out of  5
rating by elizabeth stovall
"Fantastic customer service, super smart and helpful team. Lori Plante, and Bob are awesome. I’m grateful for their exceptional advice and support. Second to none."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Bob Anderson’s team. "
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James M Patell

September 30, 2026

5  out of  5
rating by James M Patell
"I needed to review and update my homeowners policy, my auto policy, and my umbrella liability policy. Jim Vincent at State Farm handled the several phone calls and document update email interactions that were necessary to get that done. Jim was very helpful and very candid in informing me as to what changes really were in my best interest. He was patient and professional in every call, and met his promises in terms of getting things back to me in a timely fashion. I have no reservations in recommending Jim to others seeking insurance advice and policies."
We responded:
"James, thank you for your wonderful review of State Farm Agent Bob Anderson’s Team!"
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Marian Sichel

September 28, 2026

5  out of  5
rating by Marian Sichel
"Always knowledgeable, thorough and available in assisting me whenever I call. Delivering personable and reliable service for decades! Thank you for terrific service always."
We responded:
"Marian, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Jasen Levoy

September 11, 2026

5  out of  5
rating by Jasen Levoy
"Service is professional, diligent, and personal too. I've been working with the same contact for a decade, and treated like family."
We responded:
"Thanks so much for the amazing review, Jasen! We really appreciate your support here in Menlo Park. Just reach out anytime if you need us - we’re here for you. "
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Jay Shrauner

September 3, 2026

5  out of  5
rating by Jay Shrauner
"I've been with Bob Anderson for almost 30 years ever since I worked near by their old office in downtown Palo Alto, and I highly recommend him and his whole team. Lori and Taylor in particular have provided excellent support in answering questions, helping with claims, and setting up new policies or renewing existing ones. They have always treated me with the same care and respect now as when I first walked in to their office straight out of school with very simple insurance needs."
We responded:
"Thank you for the 5-star review of Bob Anderson’s team - we really appreciate your kind words! "
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Angela Gagnon

August 31, 2026

5  out of  5
rating by Angela Gagnon
"This is a wonderful State Farm office. Lori goes above and beyond for our company. I highly recommend them!"
We responded:
"Wow, thank you for the 5-star review, Angela! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Bob Hasenick

August 30, 2026

5  out of  5
rating by Bob Hasenick
"We have been insured with Bob and his team for decades. They always provide prompt and helpful responses & advice."
We responded:
"Thank you so much for the 5 stars, Bob! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Carolyn Park

August 17, 2026

5  out of  5
rating by Carolyn Park
"I've worked with Bob and Lori for years, through multiple moves, accidents, etc. They have always been SO responsive, attentive, and kind in every communication!"
We responded:
"Hi Carolyn, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Bob Anderson, Your State Farm Agent "
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Patricia Jones

August 15, 2026

5  out of  5
rating by Patricia Jones
"Great service in helping me renew my Flood Insurance policy! All the people in this office are always ready to help."
We responded:
"Thank you so much for the 5 stars, Patricia! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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JBSM CA

August 12, 2026

5  out of  5
rating by JBSM CA
"Been a client for over thirty years. Always responsive, helpful and courteous!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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JDH JDH

August 10, 2026

5  out of  5
rating by JDH JDH
"I've worked with Bob Anderson's office for over 20 years. They've been very helpful every time I needed something, whether it was a claim or DMV information."
We responded:
"Thank you so much for your wonderful feedback of us here at Bob Anderson’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Bob Anderson’s Insurance Team "
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Sage Ledgerwood

August 4, 2026

5  out of  5
rating by Sage Ledgerwood
"Very kind and helpful people. Quick to respond and willing to adapt to any situation."
We responded:
"Thanks so much for the amazing review, Sage! We really appreciate your support here in Menlo Park. Just reach out anytime if you need us - we’re here for you. "
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Chris MacIntosh

August 4, 2026

5  out of  5
rating by Chris MacIntosh
"Bob Anderson has been my insurance agent since I moved to California. I have always appreciated how responsive and helpful he and his staff are. No question too silly, no insurance concern too petty."
We responded:
"Chris, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Jean-Luc Laminette

July 29, 2026

5  out of  5
rating by Jean-Luc Laminette
"We have been with State Farm Insurance for 28 years including 20 years with Bob Anderson's Insurance Team in Menlo Park and Palo Alto."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Dc T

July 28, 2026

5  out of  5
rating by Dc T
"Lori was extremely helpful and patient helping and explaining several issues. Fantastic service and greatly appreciated!"
We responded:
"Dc, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Menlo Park insurance team! - Your State Farm Agent, Bob Anderson "
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Slam Kassinos

July 24, 2026

5  out of  5
rating by Slam Kassinos
"Excellent service and support for 30 plus years and counting. Lori thanks!!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Menlo Park. "
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Clay Karmel

July 24, 2026

5  out of  5
rating by Clay Karmel
"I've been with Bob Anderson's State Farm office since 1979. Always helpful, always available. We've looked elsewhere and always come back. Thanks to Lori for yesterday's strange issue and resolution. 100% recommend."
We responded:
"Thank you so much for your kind review, Clay!  If you need insurance assistance, we are just an email or call away! - Bob Anderson, your State Farm Agent   "
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Billy Stubblefield

July 23, 2026

5  out of  5
rating by Billy Stubblefield
"I’ve been with State Farm Insurance since I first obtained my driver’s license in 1992. Once I was on my own, I transitioned to my own individual policy — which means I’ve had nearly 34 years of continuous coverage with State Farm!

Over the years, they’ve been there for me through everything from a car accident to replacing a lost ring. Every experience has been handled with prompt, professional, and hassle-free service. That consistency and reliability truly matter.

Lorie Plante has been one of my primary points of contact for nearly 20 years, and I sincerely appreciate her responsiveness and willingness to address any questions or concerns regarding my policy. Her support has made a lasting impression.

Thank you, Bob Anderson and Lori Plante, for always making sure I’m properly covered and taken care of. Your service and dedication do not go unnoticed."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Menlo Park to know that you had such a wonderful experience with us here on State Farm Agent Bob Anderson’s Team."
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Michael Meyer

July 20, 2026

5  out of  5
rating by Michael Meyer
"Lori Plante has been taking really good care of all my auto insurance needs for many, many years. She's a super nice person and is very quick and efficient. She's a true professional!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Alex Azevedo

July 16, 2026

5  out of  5
rating by Alex Azevedo
"Judy was pleasant to work with. Got straight to my issues and resolved them immediately. A great personality is hard to find with some customer service representatives but Judy has enough to share! Thank you again!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Anne E Peck

July 16, 2026

5  out of  5
rating by Anne E Peck
"Very friendly and helpful agents. Lori especially helpful reviewing my 4 policies, very well prepared to discuss virtually all coverage options. Thanks Lori!"
We responded:
"Hi Anne, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Bob Anderson’s team.  Please reach out to us if any questions come up!  - Bob Anderson’s Insurance Team "
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Marie Chia

July 13, 2026

5  out of  5
rating by Marie Chia
"I have been with Bob Anderson’s State Farm office for over 34 years. All the staff have been very knowledgeable and willing to help especially representative Lori Plante! Lori is not only courteous and professional, she is also very patient in listening and answering all of our questions/concerns regarding our various State Farm products and policies. Thank you Lori for your excellent service throughout all these years. Marie Chia"
We responded:
"Thank you for the kind words. We appreciate you!"
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Soni Goodman

July 9, 2026

5  out of  5
rating by Soni Goodman
"Bob's assistant, Lori Plante culdn't have been more efficient, prompt and caring of my insurance needs. She provided fast and thorough service and she is a genuine asset to his team"
We responded:
"Thank you for the amazing review, Soni! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."