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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ke'ili Deal

Ke'ili Deal

October 31, 2024

5  out of  5
rating by Ke'ili Deal
"I've had some bad luck with my car over the last few months, first hit from behind on the freeway, then my car was vandalized while at work. In both situations, Erin, on Bob's team was empathetic and helpful. I wish that my health insurance was as pleasant to navigate as these interactions have been. Thanks team!"
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Sally Honey

September 19, 2024

5  out of  5
rating by Sally Honey
"Terrific interactions and timely response from Bob Anderson's State Farm office for the last several decades of coverage. We couldn't be happier."
We responded:
"Thank you, Sally for your kind words! We strive to be the best that we can be and appreciate the long-time relationship we have with our loyal clients such as yourselves. "
Profile photo of TWELVES _LUI

TWELVES _LUI

August 15, 2024

5  out of  5
rating by TWELVES _LUI
"Great customer service and attitude overall amazing service"
We responded:
"Thank you so much for your review. We're grateful for the opportunity to provide "amazing service". All the Best, Bob"
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Deborah

July 25, 2024

5  out of  5
rating by Deborah
"Jim was very prompt and prepared for our meeting. He had all of the necessary information at hand. Great customer service m"
We responded:
"Hello Deborah, Thank you for taking the time to provide a review. We appreciate the positive feedback and am grateful that Jim was able to provide great service. We feel fortunate to have Jim working with our team. All the Best, Bob "
Profile photo of Bruce McLeod

Bruce McLeod

July 16, 2024

5  out of  5
rating by Bruce McLeod
"Bob and his staff have always been easy to work with and proactive with changes to our coverage. I was recently involved in a minor accident and the repair process was incredibly easy."
We responded:
"Hi Bruce, Thank you for taking the time to provide this positive feedback concerning our efforts to take care of you and Carla for these many years. We appreciate our opportunity to do just that. Take care, Bob"
Profile photo of Bruce L. Beron

Bruce L. Beron

July 11, 2024

5  out of  5
rating by Bruce L. Beron
"Bob Anderson State Farm Agency is great. Resposnive, knowledgeable, and a pleasure to deal with. The go the extra mile for clients. Highest recommendations."
We responded:
"Thank you, Bruce! We appreciate your kind words. "
Profile photo of Chris Anderson

Chris Anderson

July 5, 2024

5  out of  5
rating by Chris Anderson
"I've been with State Farm through this office for over 10 years now and they are always extremely helpful, knowledgeable, and super nice. Just recently I was having issues insuring my mother's car that was in the transition period after her passing and before it was to be distributed out in the inheritance. The previous company was not willing to renew the insurance (Chubb) and it was ending July 1st. Figuring out new insurance was really the last thing on my mind. I called up State Farm and I talked to Lori in this office and she made it super easy to get coverage. One less thing to deal with in during a difficult time was very much appreciated! Thank you State Farm and specifically Lori!"
We responded:
"HI Chris! Thank you for your review. We appreciate the opportunity over the past 10 years of assisting you with your insurance needs. Lori can always be counted on to find solutions to your insurance needs. Have a great summer, Bob "
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Howie Scallan

July 2, 2024

5  out of  5
rating by Howie Scallan
"All ways supper polite and very helpful in all my needs and guestions"
We responded:
"Hi Howie, Thank you for your review. We've been provlidged to respond to your insurance needs and questions these many years. Take care, Bob"
Profile photo of Keith Geeslin

Keith Geeslin

June 17, 2024

5  out of  5
rating by Keith Geeslin
"We had a leak in an interior wall that went undetected until it created a lot of water damage in 3 rooms of our house. We had no experience making homeowners claims so turned to our agent (Bob Anderson) for help. Bob and his team coached us on the claims process and, most importantly, spent considerable time with the claims side of State Farm making the case for us. Our costs ex-deductible were covered in full, in large part because Bob and his team were responsive and went to bat for us. I've been using Bob Anderson's office for our family's auto, home and liability insurance needs for three decades. They have been great partners and I would recommend them to anyone looking for a great insurance relationship."
We responded:
"Thank you Keith for your sterling review. It's been our pleasure to serve you for these past decades. As you experienced with Erin, things go a lot smoother when Erin is on the front line working with our claims partners. I'm grateful for dedicated team members like Erin caring for our valued clients. Have agreat summer!"
Profile photo of Bruce Gee

Bruce Gee

June 12, 2024

5  out of  5
rating by Bruce Gee
"Bob and his team are top notch! Customer service is their specialty - whether simple requests or more complex issues they always respond quickly, friendly and professionally."
We responded:
"Hello Bruce, It's been great having you and Jane as clients these many years! We love hearing from you and responding with the service you need. Have a great summer, Bob"
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Crystal Gonzales

June 11, 2024

5  out of  5
rating by Crystal Gonzales
"Spoke to Judy she was so lovely and quickly helped me out."
We responded:
"Hi Crystal, Thank you for spending the time to provide feedback about your experience with Judy. We all feel blessed to have Judy as a part of our team. Take care, Bob"
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Mary Anne Leary

April 16, 2024

5  out of  5
rating by Mary Anne Leary
"All the employees at State Farm have been very helpful and polite. I appreciate the service they have provided me. Thank you!"
We responded:
"Hello Mary Anne, Thank you so much for your review. We all appreciate the opportunity to serve you. Take care, Bob"
Profile photo of Jeff Franklin

Jeff Franklin

April 15, 2024

5  out of  5
rating by Jeff Franklin
"Lois was incredibly patient and helpful. What service! Thanks!!"
We responded:
"Hi Jeff! Thank you for your review. Lois is a great person to hear what someone needs and take care of them. I'm grateful she had that opportunity to take care of a valued client. I appreciate the opportunity we all have to provide the service you need. "
Profile photo of Nick Church

Nick Church

March 19, 2024

5  out of  5
rating by Nick Church
"I've insured my main assets through Bob Anderson's office for a number of years now and they have always been there for quick questions, personalized quotes, policies, and unfortunately a minor accident. We've primarily worked with Lori who has been fantastic, but really everyone l've interacted with has been compassionate, responsive, and knowledgeable. I wouldn't hesitate to recommend them to anyone looking for the peace of mind of a good insurance policy."
We responded:
"Hi Nick! Thank you for spending the time to review our agency. We appreciate the opportunity to have you and Kasey as our clients these many years. I'm blessed to have Lori and the rest of the staff here to respond to your inquires and service needs. All the best!"
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Darlene Cano

February 13, 2024

5  out of  5
rating by Darlene Cano
"Always helpful."
We responded:
"Thank you so much, Darlene! "
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Jim Fawcette

February 7, 2024

4  out of  5
rating by Jim Fawcette
"Prompt professional service"
We responded:
"Thank you for taking the time to review our effort Jim! I appreciate the years we've been together, Bob"
Profile photo of JANET EVANS

JANET EVANS

January 19, 2024

5  out of  5
rating by JANET EVANS
"During the two years when I was the Power of Attorney for my sister, I had to interact with many institutions and agencies to take over the bill paying chores. This was a phone and email long-distance, other side of the United States, relationship, The single most considerate and helpful group I worked with was this State Farm car insurance office. The entire staff went above and beyond to answer my questions, direct me to additional helpful information while not only adjusting their own contacts list, but that of the corporate office as well. Quick courteous local services just like I used to expect!"
We responded:
"Thank you Janet for your kind review of our staff and thank you for caring for your sister. I feel blessed to have a staff that trys to see things from the client's point of view. We're here to help. Take care, Bob "
Profile photo of Selora Albin

Selora Albin

January 16, 2024

5  out of  5
rating by Selora Albin
"State Farm responded promptly to our claim on our home in Tahoe as the result of storm damage. They also reimbursed us very fairly. We heard many people complaining about their insurance companies not responding for a long time after the damage that occurred in the same storm . Thank you State Farm !"
We responded:
"Thank you for spending the time to write your review Selora! We appreciate our long time relationship and are greatful your claim was handled promtly and fairly. Take care, Bob "
Profile photo of Kamran Abadi

Kamran Abadi

January 6, 2024

5  out of  5
rating by Kamran Abadi
"Great protection, great service and people for at least 4 decades. Couldn't be better."
We responded:
"Hello Kamran, 4 decades! How time flies. Thank you for the opportunity to develop our long time relationship. I appreciate your 5 star review, Bob "
Profile photo of Maxine Roehrig

Maxine Roehrig

January 3, 2024

5  out of  5
rating by Maxine Roehrig
"Always get excellent service from Bob Anderson State Farm Insurance and his agents. I recently had a very good experience with agent Lois G. and also with Judy previously."
We responded:
"Hi Maxine, Thank you for taking the time to provide feedback about your experience with Lois and Judy. We are grateful for long-time loyal clients like you and the work both Lois and Judy do for our clients. Bob"
Profile photo of Kit W

Kit W

December 18, 2023

5  out of  5
rating by Kit W
"Always provides personable and quick service and great rates. Makes it easy - have been a customer for many years and see no reason to look elsewhere."
We responded:
"Thank you Kit! Our pleasure. We appreciate cthe opportunity to provide this service. "
Profile photo of DR L K

DR L K

December 9, 2023

5  out of  5
rating by DR L K
"Lois G. and the staff at Bob Anderson provided excellent in-person customer service. I had presented her with a somehwat complicated situation and she was prompt and responsive and found a convenient way to address it. Thank you!"
We responded:
"Thank you Dr for taking the time to give feedback about our valued team member Lois. We appreciate your loyakty to State Farm and our office. Happy holidays, Bob"
Profile photo of Abby

Abby

November 20, 2023

5  out of  5
rating by Abby
"I had the most wonderful experience with State Farm! I recently had to submit an SR-1 form and talked to Lois Gia. She was so kind and helpful and walked me through how to fill out the form which really helped ease my anxiety. She answered all of my questions with patience, knowledge, and expertise. I am incredibly grateful for all of the support and help that I received from her. This experience has made me so glad to be insured with State Farm."
We responded:
"Thank you so much Abby for your kind words. We are thankful for Lois's expertise. "
Profile photo of Philip Trudeau

Philip Trudeau

November 16, 2023

5  out of  5
rating by Philip Trudeau
"Taylor was very helpful in finishing off my car accident claim today and quickly and efficiently answering my last questions on how to move forward. Much appreciated!"
We responded:
"Hello Ted, Thank you for taking the time in providing this feedback for Taylor. I also appreciate Taylor's ability to assist clients in moving forward. Thank you for the many years of giving us the opportunity to provide this service for you insurance needs! "
Profile photo of Ami Anderson

Ami Anderson

October 17, 2023

5  out of  5
rating by Ami Anderson
"Always exceptional service!! This office/team goes above and beyond, while being super friendly at all times. Thank you!!"
We responded:
"Hi Amy, Thank you so much for your review. We are grateful to have been able to work with you for these many years. We'll continue to always be there for you, Bob"